Navigation:
»No topics above this level«Contents
Can I Install Synergy on Windows 8?
Can I install Synergy on Windows 8.1?
Can I install Synergy on Mac, Linux, Windows XP or Server 2003?
How do I tell if my PC is Windows Pro or Enterprise?
How do I add .Net 3.5 to Server 2012 or Server 2016 without Installation Media?
Do you need any Microsoft User Accounts?
|
How can the main Server System Software be supplied/hosted?
Does the System use any third party APIs? If so, are there any cost implications?
Are there any hardware limitations?
When will the System be offline and unavailable to the user?
Does the System require any third party licences?
Can the System be installed and operated in a Virtual Server Environment?
If the System is supplied as SaaS (Software as a Service) in the Cloud, where is it located?
Does the System have an Application Programming Interface (API)?
Is there a fixed schedule for software upgrades and patches?
Are there training or test environments available on the System?
|
Database Questions (SQL/Data Storage)
When I create a New Database from SynergyConfig, I get a TargetInvocationException message?
What SQL server can I use with Synergy W700B/W706B?
Can I use Synergy with an Oracle SQL or a MySQL server?
What is the expected database growth?
Synergy does not work after a Microsoft SQL update?
When I browse to Synergy, I see text with SQL login or connection errors or the SynergyData Service is showing SQL login or connection errors in the Application Event Log; what can I do?
How can System data be backed up?
How can you retrieve a complete copy of the Dataset?
If hosted System contract is terminated what happens to the data?
Are there any limits to the number of concurrent users?
Is there a limit to the data volumes on the Server side of the System?
What are the backup and data protection measures?
On hosted Systems what are the DR and BC plans?
Will the System need to be off line during the back-up process?
|
What is the data upload from an SR2 back to the Synergy server?
What is a Static/Private IP address? And can I use it for my SR2?
Synergy is not working with my email server, what can I do?
How do I allow internet access to the Synergy website?
Do I need to disable Anti Virus or other Security software?
There is no data arriving from my Selsium Base or my ARB Module shows no Alarm screens, what can I do?
How much internet bandwidth capacity is required for users client interface?
What protocols does the System use?
|
Security & Conformity Questions
What is the minimum password length?
What is the Password Strength?
Where are the passwords stored?
Can users change their passwords?
Can Administrators change user’s passwords?
Can the System enforce a password change at initial logon?
Is a user forced to change their password after an Administrator has reset it?
Can the System enforce password history?
Can the user id and password be the same?
Does the System enforce a maximum password age?
Can the System suspend an account after a number of failed login attempts?
Does the System have an inactivity logout?
Can the System control user access rights?
Do you need any Microsoft user accounts?
Does the System maintain a log of all System activity?
Are System activity logs date and time stamped?
Can you view or export the System Activity Logs?
Does the System conform to eGov standards BS7666 for Personal Information?
Are there any licence implications arising from the use of the System in a virtualised environment?
Does the System conform to the Data Protection Act 1998?
Does the System have a built in audit trail to track user changes?
Do the Service Providers that host the Systems have ISO27001?
Who has access the audit trail on the System?
Is there any System testing during the System deployment?
Does the System support data classification schemes such as HMG Protective Marking Scheme?
Is the data in transit appropriately encrypted?
Is the System compliant with UK e-Gov standard e-GIF interoperability?
|
User Interface & Browser Questions
Graphs are not displaying properly and/or Date-Time pickers are not working with Internet Explorer?
Synergy does not display properly in my browser after an upgrade?
On what devices can the data be viewed?
Where can I view my data if my System is on my LAN?
Where can I view my data if my System is in the Cloud?
Fields Sunken and/or Display Incorrectly after Upgrade
Blank Graphs on Internet Explorer 10
|